Our USPs

Why businesses
choose BYR.

We built BYR Logistics to solve the real frustrations of companies that rely on air freight. Here is what that looks like in practice.

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The problems we solve
Real pain points.
Real solutions.
Companies that import and export via air freight share the same frustrations. We designed BYR Logistics specifically to address them.
01

No proactive communication

You call your forwarder to find out where your shipment is. You send emails that go unanswered for hours. You discover a delay when it is already too late to act.

BYR sends you proactive updates at every milestone, automatically. You are informed before you need to ask.

02

A different person every time

You explain your shipment requirements to a new contact every time you call. No continuity. No accountability. No one who truly knows your business.

At BYR, you have one dedicated contact. They know your business, your cargo profile, and your history.

03

Invoice surprises

Unexpected charges appear on your invoice. Corrections take weeks. You have no visibility into how costs were calculated or where discrepancies come from.

Our billing intelligence AI checks every invoice against shipment data before it reaches you. Transparent pricing from the start.

04

Errors and delays in documentation

A missing field on a customs declaration. An incorrect description. Small errors that cause your cargo to be held and your supply chain to stop.

Documents are verified before your cargo arrives. Our AI flags discrepancies at pre-alert stage, not after landing.

AI that makes
people better
at their job.
We use AI to handle the parts of freight forwarding that slow people down: monitoring, updating, checking, flagging. That frees our team to focus entirely on the relationship with you.

Operations AI

Monitors KPIs, flags delays and bottlenecks before they become problems.

Billing intelligence

Compares shipment events against invoicing. Catches errors before they reach you.

Routing intelligence

Analyses route and carrier performance to recommend the most reliable option.

Customer updates

Automatic, proactive status updates at every stage of your shipment.

The human touch stays.

Technology handles the process. People handle the relationship. At BYR, those two things work together, not against each other.

Every client has one dedicated contact who knows their cargo, their timelines, and their business. When something unexpected happens, you hear from a person, not a system.

That is the BYR difference. Faster, more accurate, and still genuinely personal.

Our approach
How we work
with you.
01

We listen first

Before we quote, we want to understand your current setup, your pain points, and what good looks like for you. A short conversation saves a lot of back and forth.

02

We give you a clear proposal

No jargon. No ambiguous line items. A transparent proposal that explains what is included, what it costs, and what to expect.

03

We execute and inform

Once your shipment is running, we take care of everything. You receive updates at every milestone without needing to ask. Problems are flagged early.

04

We close cleanly

Accurate invoice. Proof of delivery. File closed. We follow up to make sure everything landed the way it should, and to prepare for the next shipment.

The team
Three founders.
One focus.
BYR Logistics was built by three specialists who combined their expertise in operations, technology and commercial strategy to create the forwarder they always wished existed.
YH

Youri Hartgers

Head of Commercial, Finance and Strategy

Background in International Business and Entrepreneurship with experience across Europe and Asia. Responsible for commercial activities, financial steering, and the strategic development of BYR Logistics. Known for translating strategy into execution and building lasting client relationships.

BR

Brad Stevens

Head of Product, Pricing and Systems

Airfreight operations specialist with deep expertise in pricing, process optimisation, and AI-driven automation. The architect of BYR's technology layer, turning complex logistics workflows into efficient, scalable systems that reduce errors and improve transparency.

RG

Roger Bridges

Head of Operations

Former top athlete turned logistics professional, bringing discipline and an extensive sector network to every shipment. Responsible for daily operational execution. When a situation needs fast, effective problem-solving, Roger delivers.

Client stories
What our clients say.
We are building our reputation one shipment at a time. These spots are reserved for the businesses we are proud to work with.
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Real feedback from companies who trust BYR Logistics with their supply chain.

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Let us show you
what this looks like.

One conversation. One honest proposal. See if BYR is the right fit for your business.